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Disaster Recovery and Data Protection –Now More Than Ever

Recent Hurricanes Harvey and Irma, along with major earthquakes in Mexico, remind us how vulnerable we can be to disasters, and underscore the importance of data protection. As businesses depend on access to a range of systems–including call center, communications and collaboration application, customer management, and more–having a solid data protection plan can help you in a disaster recovery scenario. Now more than ever, a range of options exist to help maintain business continuity. Here are a few options to consider.   Review Your Data Protection Plan Key to your data protection plan is identification of mission-critical systems. The most important systems should be redundant, with the ability for failover in the event of a disaster. Your data centers and failover options should be geographically dispersed and on different network backbones. This can minimize downtime and get you back up and running sooner. Having your data backup available in Cloud Storage can help you recover other important files and application data if you lose access to your on-premise systems. SD-WAN for Business Continuity Software-defined wide area networks (SD-WAN) can also provide you a highly reliable and redundant network. Having the ability to switch Wide Area Networks using SD-WAN as an alternative to more costly MPLS solutions can ensure connectivity during a natural disaster. What’s more, Software-Defined Wide Area Networking can save you money in the long run by giving you the flexibility of a multi-carrier solution. Software as a Service for Disaster Recovery More businesses are turning to the Cloud for a range of applications–hosted email, Voice over IP (VoIP), Call Center, and others–to keep communications flowing during a...

Does Your Business Need Network Monitoring?

According to a recent Trends in Information Security report by CompTIA, malware, hacking, privacy and data loss/leakage top the list of serious concerns over security threats. Companies large and small have been victims of these security threats. While large corporate security breaches makes the news, smaller companies may not have the vigilance to detect, and the resilience to survive a network security breach. Hackers have evolved and are now more sophisticated than ever. Network Monitoring can identify security exploits before it is too late.   Network Monitoring is Proactive Just like getting your vital signs checked at the doctor’s office, network monitoring is a proactive way to detect a network security threat. Network Monitoring scans for viruses, malware, patch compliance and any unauthorized access to help determine network health and compliance. By using intrusion detection when a system has been breached, you are immediately notified. It’s important to proactively monitored your network and act swiftly. Network Monitoring Saves You Time and Money By remotely monitoring and managing your network and related IT assets, your IT Service Provider may be able to detect and remediate security issues without ever coming to your office. This will result in an overall reduction of IT costs. Routine IT tasks, including Patch Management will ensure that all Application and Operating System (O/S) patches are up to date thus protecting your business against vulnerabilities. In addition, keeping software up to date may give you productivity features and benefits. Avoiding Downtime and Increasing Security Secure remote support is an important element for delivering an IT Managed Service. In addition to remote support, many IT Service Providers...

The Importance of Maintaining Network Compliance

Last month’s blog provided information about ways to “Avoid Being Held Hostage by Ransomware.” Eight days later, on May 12, 2017, there was a global outbreak of the Wanna Cry Virus. With Cyber Threats on the rise, the importance of maintaining network compliance is top of mind with business owners and IT professionals alike. Industry compliance regulations, including PCI, HIPAA, and SOX, drive best practices in Network Compliance. However, most businesses today rely heavily on their systems to access Cloud Services, Voice, and Data Networks for mission-critical applications that run their business. What can you do to maintain network compliance? Automate Your Network Administration Keeping operating systems and network configurations up to date is a top priority for network compliance. Each device that connects to your network needs to have up-to-date operating system security patches, anti-virus definitions, and malware threat prevention in order avoid un- intended intrusion of your network. There are abundant tools and managed services to help your business stay up to date without adding to your internal labor cost. Proactively Monitor Your Network Monitor your network to identify any systems that are out of compliance. Proactive monitoring can also identify unauthorized devices connected to your network. You can monitor your network traffic to identify unusual use of network bandwidth. Aside from slowing down your systems, excessive bandwidth may be the result of a malware-infected device that is exploiting your network. Documenting Your Network Security Controls Achieving compliance with documented security procedures including password policy, systems maintenance, backup procedures, and compliance measures, is critical to following most industry compliance regulations. It is a  best practice to update...

How to Avoid Being a Ransomware Hostage

Ransomware, spyware, phishing schemes, and other Cyber attacks are commonplace in today’s world of technology. According to a recent article in Forbes, ransomware attacks grew at an accelerated pace in 2016 with reports of 638 million attacks, almost 200 times more than the number of ransomware attacks in 2015. Most experts agree that Ransomware attacks will continue to occur–so what can you do to avoid being a ransomware hostage? Not All Ransomware is Created Equal Before you panic, find out what type of Ransomware you are up against. Scareware is a type of Ransomware that tricks you into thinking you have a bigger problem. A simple scan may quickly remove the pop from your browser cache and get you back on your way. Some ransomware is truly nasty — your entire system may be encrypted, meaning you will need to wipe your system and start over if you have a good backup. Otherwise, you may find yourself hostage to the cybercriminals to unlock your data. An Ounce of Protection is Worth a Pound of Ransom Data protection is an important element in minimizing the impact of Ransomware. Make sure your network security is fully compliant. Backup your data, update your antivirus definitions and make sure your security patches are up to date. Consider using Cloud Backup, Security as a Service, and Managed IT services to keep your network up to date. Having a strong offense to avoid ransomware is your best defense. Don’t Forget the Human Element Train your employees on a regular basis on the importance of staying vigilant against Cyberattacks and how to avoid being a hostage....

Reducing Business Risk with Backup and Disaster Recovery

Does your business have a backup and disaster recovery plan? Businesses of any size should know which applications–and their associated data–they rely on and what the cost of interruption would be in the event of an unintended disruption. Cyber Threat, natural disasters, and systems failures may impact your business; however, human error is said to be the top cause of data breach (58%), ahead of technology errors. To avoid unnecessary downtime, here are some questions to ask to help assess your backup and disaster recovery plans. Assess the Risks of Data Loss and System Downtime With Backup and Disaster Recovery there is always a balance between cost and risk. To allocate your technology spending, it is important to focus on your areas of exposure. Maybe your business relies heavily on an order-processing and invoicing system, or perhaps a manufacturing and inventory control system. If these systems go down you may lose revenue and productivity from employee idle time.   You may also have intellectual property that is important to your business. What would be the consequence if this data was lost and could not be recovered? You may also have compliance exposure, if you suffered a breach of privacy or other data that should be encrypted was exposed. Assessing your risks and ranking the exposure is an important step to evaluate your backup and disaster recovery plan priorities. Not all Backup Plans are Alike For systems you rely on heavily, you may consider having an offsite failover system in the event of a data loss. This can minimize your downtime by enabling you to rapidly cut over to a...